Best Auto Repair, Johnson City

CONTACT US

423-926-0587 | 2814 W Market St

CUSTOMER SERVICE

CUSTOMER SERVICE, Johnson City, TN

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

Auto Electric Company Offers Auto Repair Services You Can Count On!

ASE (Automotive Service Excellence)
Jasper
NAPA
Valvoline
Hankook
Car Care Aware

TESTIMONIALS

reviewicon
We have trusted our cars to Auto Electric for many years. Great people and expertise. Never any issues. Would definitely recommend this company.
reviewicon
Did a great job on my blazer I'll recommend them.
reviewicon
These people are great: I have been a client for several years. They bend over backwards to accommodate my questions, my schedule and my need to keep by car running.
reviewicon
They are the best, great work that you can depend on. Have been a customer for years & so was my father.
reviewicon
Great people, do very good work, know what they are talking about, are honest, do NOT price gouge, dependable, etc. I could go on and on but if you're looking for a mechanic that will tell you exactly what you need and get the job done right this is the place to go.
reviewicon
I highly recommend these honest mechanics! I wouldn't take my car anywhere else.
reviewicon
Good service, open communication with their customers.
reviewicon
Quality honest repair at competitive pricing.
reviewicon
Was heading out of town on May 31st, it was last minute, and the owner, Rob, squeezed me in for a brake job. He also did a few other things to help with the trip. Sorry for the late review, these guys were swift, professional, and did a fabulous job!
reviewicon
Rob and Rob have been outstanding to work with! I refer them to all of my friends and family!
reviewicon
Auto Electric is the best. I've trusted them with all my vehicles for 25 years. I wouldn't go anywhere else.